Like said on the previous post, gestures are actually really important. One slip of the hand and there goes your business. We are becoming more diverse in business and being able to contact one another in real time rather than just writing letters. When I travelled overseas, some people would point with their middle fingers not knowing it was offensive, luckily I was aware of this or else...
Real time
Few years back, we didn't have webcams to contact each other. We depended on writing letters, phone calls or emails. Now that we are able to actually see the people not only should we be careful how we word what we say but how we physically present ourselves. We've been dependent on calling, emailing or mailing few years back but now it's become more real time and personal where others can see and hear you from different parts of the world.
Remember...
An example can be the way you eat your food. Yes that's right how you eat your food can tell others how you think of it. In America, slurping your food is a rude gesture where as in Japan or China it's not. Slurping your food in Asia in general, shows that you're enjoying the food! Remember not to take offence if you hear it from people over seas. We are becoming more multi cultural and sometimes it would mean accepting new customs.
Matts class, (2010), Gesture and Body language [ONLINE]. Available at:http://th4englishb.blogspot.ca/2010/05/gestures-and-body-language.html [Accessed 02 March 13].
Guffey, M. E., Rhodes, K., & Rogin, P. (2011). Business Communication process and product. Toronto: south-western.
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